White Papers
Solving the Customer Service Challenges of Multi Bill Environments
Communications Services Providers (CSPs) that operate multiple billing systems face customer experience problems that hurt day to day sales and support interactions as well as the long-term loyalty of the customer. This paper discusses the cost, flexibility, and service advantages of solving this problem with a “composite” analytic application vs. a solution that involves costly system migrations.
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2013 Analytic Survey Results
This 2013 survey reveals how organizations are using and plan to use analytics in the future. Lavastorm Analytics polled 600 business analysts, technologists, data analytics professionals, managers and C-level professionals across a broad variety of industries - including finance, telecom, healthcare and computer software - regarding their analytic initiatives and predictions for 2013.
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Breaking Through the Analytic Limitations of Access and SQL
Although they are often a cornerstone of a company’s analytic toolkit, traditional databases, such as Access, and query tools, such as SQL, are designed for storage and simple queries, not for creating the complex analytics that are required by today’s fast-moving businesses. New technologies can help organizations get over the analytic limitations of Access and SQL, especially when dealing with the demands to process more data, change analytics more frequently, and make analytics available to more decision makers – all at greater speed than ever before.
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The Top Challenges of Big Data and Analytics
Data integration, lack of skills, and ROI are some of the some of the challenges facing organizations when it comes to big Data. This paper also outlines the major opportunities that Big Data represents.
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